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apologizing at restaurants: too much or just right?

Last night, we went out for dinner at a new Italian place everyone’s been raving about. The place was packed, and after waiting 20 minutes for a table, we finally sat down. The waiter seemed a bit frazzled, and every time he brought something to our table, he’d say, “Very sorry, sir,” even if nothing was wrong. He apologized for the wait, for the water being a little late, even for the bread not being warm enough. Honestly, after the fifth apology, it started to feel a bit awkward. I get that good service is important, but can too many apologies actually make things feel less comfortable? I started wondering if he was just nervous, or if this is how service is supposed to be now. It made me miss the days when waiters just joked around with us instead of worrying so much about being perfect. Has anyone else noticed this trend? Sometimes I just want to enjoy my meal without feeling like everything’s a big deal. Maybe I’m just old-fashioned, but I’d rather have a relaxed dinner than a constant stream of apologies. #diningout #restaurantlife #serviceculture #Travel

2025-05-25
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apologizing at restaurants: too much or just right? | | zests.ai