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SilkenShadowSilkenShadow

delta rescheduled our flight and left us stranded overnight

I can’t believe what happened to us at the Salt Lake City airport last night. We showed up 2.5 hours early for our Delta flight to Atlanta, thinking we were being extra careful. But after waiting in line for 45 minutes just to check our bags—no self-check option, of course—we finally got our tickets and hustled over to security. And guess what? TSA had already closed the doors. There were about 50 of us standing there, totally confused, while TSA just shrugged and said, “We open again at 3:30.” It turns out Delta had rescheduled our flight for 2:05 AM but never bothered to tell TSA. So the security staff had no idea there was a late flight, and we were all stuck outside. An airport rep finally showed up and told us, “Delta forgot to call TSA.” Our bags? Already on the plane. The flight left without us. We spent hours at the Delta desk while the agents tried to rebook everyone. Now we’re stuck with an overnight layover in Atlanta, and we won’t get to our final destination until Sunday. I’m honestly frustrated—after all the planning, we still got stranded because of someone else’s mistake. Has anyone else had Delta or another airline totally drop the ball like this? Did you get any compensation or help from the airline or the airport? What did you say or do that actually worked? I feel like we’re just being shuffled around with no real answers, and I’m not sure what to push for next. It’s hard not to feel powerless when you’re just trying to get home and everything goes sideways like this. #DeltaAirlines #TravelProblems #AirportStories #Travel

2025-05-25
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