When your internet’s out and the chatbot wants to “reset your modem”… again

My Xfinity internet died last night right as I was about to jump on a work call. The AI assistant made me run through the same checklist THREE TIMES: -Unplug modem -Wait 30 seconds -Plug it back in It still didn’t work, obviously. When I finally typed times of “human, HELP”—it transferred me. The rep on the phone booked a tech for tomorrow. It’s so dumb that we have to literally beg bots just to get a person. Anyone else have to spam “talk to human” like it’s a cheat code? #CustomerSupport #AI #TechTalk