Would You Trust a Chatbot With Your Money?

Chatbots are everywhere, but are they really earning our trust? Recent research shows most people still want a human when things get complicated—especially when it comes to payments or sensitive info. While chatbots are fast and efficient, they often miss the mark on understanding real customer needs. Should companies rethink how they use artificial intelligence in customer service, or is it just a matter of better training the bots? What’s your experience? #Tech #AI #CustomerExperience