Hearing laughter during a 911 call when your loved one is trapped and helpless is something no family should ever experience. That’s exactly what happened to an Atlanta family after their mother, who uses a wheelchair, was locked inside a Buckhead clinic for hours. The after-hours answering service operator chuckled while discussing her emergency, leaving the family shocked and hurt. The slow response from both the clinic and first responders only added to their frustration. How would you feel if this happened to someone you care about? Let’s talk about how emergency services should handle situations with more empathy and urgency. #Relationships #Atlanta #CommunityCare