Ordering ahead on the Starbucks app is supposed to make life easier, but it’s actually causing some real tension between customers and baristas. When a customer accidentally picked up her in-store mobile order at the drive-thru, the barista’s polite correction left her feeling embarrassed and anxious. The story has sparked a huge debate online: Are baristas being too picky, or are customers making their jobs harder? With mobile orders now making up a quarter of Starbucks’ business, the pressure is on both sides. How do you think Starbucks should handle these mix-ups? #Tech #Starbucks #CoffeeCulture