British Airways told a woman her passport wasn’t valid for her Ibiza trip—turns out, it totally was. She was kicked out of the queue, left in tears, and forced to buy a new ticket. When she complained, BA doubled down and blamed her for being late (she wasn’t). After weeks of chasing, she got a refund for the extra ticket, but no real apology. Honestly, how can airlines mess up this badly and still not own it? #News #BritishAirways #TravelFail