Akron is rolling out a virtual assistant named Ava to handle non-emergency police calls, aiming to free up dispatchers for true emergencies. Instead of waiting on hold, you’ll talk to Ava, who quickly gathers your info and gets it to the right people. If it’s urgent or Ava can’t help, you’re immediately transferred to a real person. This upgrade means faster responses for everyone and less stress for dispatchers. Other Summit County towns already use this tech and say it’s working well. What do you think—will AI make our city safer and more efficient, or do you prefer a human touch? #Tech #Akron #AI