Ever checked your phone bill and found a mystery charge? One Verizon customer did, and when she called to fix it, the company tried to lowball her refund—offering less than what she was owed. Turns out, this isn’t rare. With U.S. phone plans already costing way more than in other countries, it pays to double-check your bills and stand your ground if something looks off. Don’t let big companies nickel-and-dime you! #Business #EntrepreneurshipStartup #Verizon