Next time your flight is delayed, would you rather sit in the dark or have a pilot who tells it like it is? A United Airlines captain just cleared a whole plane after a standoff with ground staff, putting his crew’s well-being over the schedule. Passengers got a rare behind-the-scenes look at airline drama—and most cheered the pilot for choosing people over process. Lesson: Sometimes, the real power move is standing up for your team, even if it means everyone has to grab their bags and wait. #Business #Industry #airtravel