Julie Padilla+FollowBuffalo shopper’s $400 Coach bag nightmareImagine saving up for a luxury treat, only to have it fall apart in days. That’s what happened to Olivia in Buffalo, who splurged on a $400 Coach bag—only to find peeling leather and broken crystals almost immediately. When she tried to return it, she says the store staff made her feel embarrassed and blamed her for the damage. Turns out, she’s not alone—other Coach customers have shared similar stories online. For that kind of money, shouldn’t quality and customer care be a given? Have you ever had a luxury purchase go wrong? Let’s talk about what brands owe their customers. #News #Buffalo #CoachBag10Share