xwilliamson+FollowWhy Your Favorite Shop Feels Different LatelyEver notice your go-to coffee spot or boutique switching things up? Turns out, nearly every small business is scrambling to keep up with how we shop and what we want. AMEX found most owners are betting big on new tech like AI—even if they’re still figuring it out—to boost sales and avoid mistakes. But it’s not all smooth sailing: many worry about costs and keeping your data safe. So next time you see a new menu or fancy checkout, it’s all part of the hustle to win you over! #SmallBusiness #AI #CustomerExperience #MoneyHacks #ShopLocal #Shopping40Share
Amanda Carroll+FollowWhy Local Shops Still Win HeartsEver wonder why your neighborhood shop feels so much cozier than scrolling through endless online deals? Turns out, people are craving real-life experiences—like chatting with a friendly shop owner or stumbling on a cool find you didn’t know you needed. Local stores are fighting back against online giants by hosting fun workshops and community events. If you’re a shop owner, try mixing up your products with sample boxes to keep things fresh and surprise your regulars! #ShopLocal #RetailTherapy #CustomerExperience #SmallBusiness #MoneyHacks #Shopping80Share
Dawn Smith+FollowSam’s Club Ditches Checkouts—Smart Move?Sam’s Club is going all-in on tech by removing traditional and self-checkout lanes, pushing everyone to use their Scan & Go app. While some shoppers are hyped about skipping lines, others worry about accessibility for those without smartphones. Is this the future of retail convenience, or are we leaving some customers behind? Let’s debate: does digital-first always mean better service? #RetailTech #DigitalTransformation #CustomerExperience #TechDebate #Tech2559Share
Keith Bass+FollowWells Fargo's Big Branch and Digital RevampExciting news from Wells Fargo! 🎉 They're revamping all 4349 branches and online banking platforms. Say goodbye to teller lines and hello to modern "collaborative areas" designed for a more personalized experience. 🏦✨ Expect sleek new carpets, lighting, and digital displays. In a time where banks are closing doors, it's refreshing to see a focus on enhancing customer interaction. What do you think of these changes? #WellsFargo #BankingRevolution #CustomerExperience #Business102Share
Paul Hall+FollowAI: The Future of Customer SupportJesse Rosenthal from Loop Contact Solutions is redefining customer engagement with AI! By blending human-centered service and intelligent automation, Loop delivers fast, smart, and personalized support. With tools like machine learning and sentiment analysis, agents are empowered, and customers are happier. It's not just automation—it's transforming customer service into a growth engine. #CustomerExperience #AIInnovation #FutureOfService #Tech40Share
john72+Followdollar general ditches self-checkout for smilesDollar General is stepping back from self-checkouts to bring back friendly customer service! After customer feedback, they're aiming for more face-to-face interactions at checkout instead of machines. This move could bring back the personal touch missing in retail. What do you think? Do you miss human interaction at the register? 🤔 #DollarGeneral #RetailNews #CustomerExperience #Shopping262Share
