When Customers Ghost on Their Food Orders
So, tonight at the bakery, we prepped a big $60 order—extra dips, utensils, the whole nine yards, just like the caller wanted. She even had us tweak a few things, which we happily did. Fast forward to pickup time: she walks in, glances at the total, and just... walks out. No explanation, no payment, just gone. Now we’re stuck with a pile of untouched food and a side of confusion.
Is this just part of the food biz now? Do you eat the loss, or is there a way to prevent this? Anyone else dealing with these drive-by diners? Would love to hear how others handle these situations, especially when you’ve already put in the extra effort.
Honestly, it stings a bit. All that work, wasted. Any advice on turning this around or at least making sure it doesn’t happen again?
#foodservice #smallbusiness #relatable #kitchenlife #customerstories #Food #Foodie