Imagine missing your train because staff are 'too busy' to help with a ramp, then being called rude for knowing your rights. That’s what happened to Anna Landre, who just wanted to get to Cambridge. She tried to use the 'Turn Up and Go' system, but staff refused to assist her—not once, but twice! Even after explaining her rights, she was left stranded and had to cancel her plans. How is this still happening in 2024? #AccessibilityMatters #DisabilityRights #TravelFail #Inclusion #Transportation