Imagine calling customer support and not knowing if you’re chatting with a person or a robot. Salesforce just swapped out nearly half its support team for AI agents—4,000 jobs gone, but now every sales lead gets a call back. The big shift? AI is doing the grunt work, while humans step in when things get tricky. Looks like your next help desk hero might not even need coffee breaks! #Business #EntrepreneurshipStartup #AIinBusiness