china southern hotline: endless waiting and no answers
I tried calling China Southern’s customer service from here in North America because I needed to change my flight ticket. The representative insisted that the only way to make changes was by calling their hotline—no online options, no email, just the phone. So, I dialed the number and waited. And waited. After 20 minutes of listening to the same hold music on repeat, I still hadn’t reached a real person. I even tried calling at different times of day, thinking maybe I’d have better luck early in the morning or late at night, but it was always the same story: endless waiting, no answers, and my issue still unresolved.
Honestly, it’s frustrating because we’re used to at least getting a callback or some sort of response after a while. I’m starting to wonder if anyone has actually managed to get through to a real person from North America, or if this is just a wild goose chase. It almost feels like they don’t want us to make changes at all. Has anyone found a workaround, or is everyone else stuck in this customer service limbo too?
#ChinaSouthern #CustomerService #TravelProblems #Travel
