Tag Page CustomerService

Columbia brunch spot’s salty showdown sparks debate

A Columbia man’s brunch order turned into a viral debate after he complained his meal was so salty it was unsafe for his high blood pressure—and the restaurant owner told him to “eat at home.” For anyone managing health issues, being dismissed like this hits close to home. The story’s not just about salty grits; it’s about how we expect to be treated when things go wrong. Is it too much to ask for a little empathy and a simple fix? Where do you draw the line between customer responsibility and restaurant accountability? Let’s hear your take on this one! #Food #ColumbiaSC #CustomerService