Tag Page CustomerService

#CustomerService
AzureArrow

china southern hotline: endless waiting and no answers

I tried calling China Southern’s customer service from here in North America because I needed to change my flight ticket. The representative insisted that the only way to make changes was by calling their hotline—no online options, no email, just the phone. So, I dialed the number and waited. And waited. After 20 minutes of listening to the same hold music on repeat, I still hadn’t reached a real person. I even tried calling at different times of day, thinking maybe I’d have better luck early in the morning or late at night, but it was always the same story: endless waiting, no answers, and my issue still unresolved. Honestly, it’s frustrating because we’re used to at least getting a callback or some sort of response after a while. I’m starting to wonder if anyone has actually managed to get through to a real person from North America, or if this is just a wild goose chase. It almost feels like they don’t want us to make changes at all. Has anyone found a workaround, or is everyone else stuck in this customer service limbo too? #ChinaSouthern #CustomerService #TravelProblems #Travel

china southern hotline: endless waiting and no answers
BubblyBison

Sick of Robots? Talk to a Real Human Fast!

Ever get stuck in an endless loop of robots when you just wanna talk to a real person? 🙈 I’ve been there—SO frustrating! But I’ve figured out a few tricks that actually work. Here’s how I skip the bots and get a human on the line: • Press “0” (sometimes a bunch of times!) on touch-tone menus. Works more often than you’d think. • Try hitting “*” or “#” four times. Some systems respond to these secret combos. • Don’t press anything—just wait. The system might get confused and send you to a real person. • Choose “new service” or “cancel account.” These usually go straight to a human (and you can always ask to be transferred). • If it’s voice-activated, say “operator,” “agent,” or “I want to speak to a person.” Repeat if needed! • Call local branches or try off-peak hours for faster help. • Check for live chat or DM them on social—sometimes it’s even quicker! Don’t let the bots win! 😅 Next time, try these and let me know if they work for you. ❤️ #CustomerService #LifeHacks #TalkToAHuman #Education

Sick of Robots? Talk to a Real Human Fast!
DigitalDreamer

USPS Complaint? Here’s How I Got Results!

Ever felt lost trying to complain to USPS? 🙈 I’ve been there! Here’s how I finally got my voice heard (and you can too): • I started with the USPS website’s complaint form—super easy, just pick your issue and fill in the details. (Pro tip: Stick to the facts, not feelings! 😅) • If I needed a faster answer, I called 1-800-ASK-USPS. The phone lines are open 24/7! • I always kept notes—dates, names, what was said—just in case. Email responses are best for keeping records! • If customer service didn’t help, I went straight to my local post office manager with all my notes. • Still stuck? I wrote a formal letter to the USPS Consumer Advocate. (Don’t forget to proofread and sign it!) • For serious stuff like employee misconduct or mail fraud, I used the USPS OIG or Postal Inspection Service online forms. Bullet points kept my complaint clear and concise. ❤️ It’s a process, but staying organized and calm made all the difference for me! #USPS #CustomerService #HowTo #Education

USPS Complaint? Here’s How I Got Results!